Europa
Schweiz
When will I receive my credit note?
After receipt of the return, processing usually takes 1-2 working days.
If a credit note is issued, you will receive an e-mail with the credit note information.
The amount of the credit note will then be automatically refunded to the original means of payment.
Please keep the parcel delivery receipt from the shipping service provider in case you need to make enquiries or if a parcel is lost.
Only items purchased in the online shop can be returned and credited.
