My bedding/mattress emits a slight odour after unpacking. Is this normal?

Bedding and mattresses often initially have a new odour due to the production process. This new odour is harmless to health. We make every effort to deliver goods that are as odourless as possible. However, should you notice a new odour in exceptional cases, this will dissipate after some time. In this case, please air the bedroom and the goods several times a day. If the new odour persists for longer than 14 days, please contact our customer service.